Privacy Policy

Data we collect

We collect contact details (name, email, message content) only when you submit the contact form. We also store consent and optional cookie preferences.

Purpose of collection

• Respond to inquiries sent through the contact page.
• Maintain security, abuse monitoring, and technical logs.
• Understand general usage trends when optional analytics are accepted.

Retention periods

Contact messages are retained for up to 12 months unless legal obligations require a different period. Technical logs are typically retained up to 90 days.

User rights

You may request access to personal information we hold about you and ask for correction where needed. You may also request deletion where lawful and practical, and withdraw consent for optional cookies.

Cross-border processing

Where service providers process data outside New Zealand, we use reasonable safeguards and contractual controls to protect personal information.

Protection measures

We apply HTTPS transport, access controls, and operational safeguards to reduce unauthorised access risk. No system can guarantee absolute security.

How to raise a privacy concern

Please contact us first via the contact page or by email. If your concern is unresolved, you may contact the Office of the Privacy Commissioner in New Zealand.

General disclaimer

All content is general information only and should not be interpreted as medical, legal, or individual treatment advice.